Loading pages/faq.md +19 −5 Original line number Diff line number Diff line Loading @@ -130,11 +130,25 @@ Yes. We will download and apply the security patches for devices if they are ava ## How can I delete my /e/ ID? - Send in an email to <contact@e.email> from the /e/ID you want to delete - This is to confirm the ID is yours - Mention the detail that you want to delete the ID in the email - Once we receive the email, we will delete the ID from our servers. > We are working on making this process better and user-driven * Log in to your [ecloud account](https://ecloud.global/index.php/login) using the ID you want to delete * Take a backup of your data and emails (if required) before proceeding * Click on your profile image * This will open up a menu * Click on Settings * This will display the Setting options as shown in the screenshot below  * Click on 'Delete Account' * This will open up a screen with the text "Check this to confirm the deletion request" * Select the check box * Click 'Delete my Account' button * The operation could take up to a minute. Please wait > This action will remove your /e/ ID and ecloud account , data stored on the ecloud if any and all emails. * You will be logged out of [ecloud.global](https://ecloud.global/index.php/login) * The /e/ account deletion is complete > In case of any issues please send in the details to <support@e.email> ## Other questions Loading Loading
pages/faq.md +19 −5 Original line number Diff line number Diff line Loading @@ -130,11 +130,25 @@ Yes. We will download and apply the security patches for devices if they are ava ## How can I delete my /e/ ID? - Send in an email to <contact@e.email> from the /e/ID you want to delete - This is to confirm the ID is yours - Mention the detail that you want to delete the ID in the email - Once we receive the email, we will delete the ID from our servers. > We are working on making this process better and user-driven * Log in to your [ecloud account](https://ecloud.global/index.php/login) using the ID you want to delete * Take a backup of your data and emails (if required) before proceeding * Click on your profile image * This will open up a menu * Click on Settings * This will display the Setting options as shown in the screenshot below  * Click on 'Delete Account' * This will open up a screen with the text "Check this to confirm the deletion request" * Select the check box * Click 'Delete my Account' button * The operation could take up to a minute. Please wait > This action will remove your /e/ ID and ecloud account , data stored on the ecloud if any and all emails. * You will be logged out of [ecloud.global](https://ecloud.global/index.php/login) * The /e/ account deletion is complete > In case of any issues please send in the details to <support@e.email> ## Other questions Loading