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Commit 12302b3b authored by Romain Hunault's avatar Romain Hunault 💻
Browse files

Merge branch '103-update-user-account-delete-details' into 'master' 

Resolve "Update user account delete details"

Closes #103

See merge request e/documentation/user!88
parents 37003783 4a1f14b4

images/Account_delete.png

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pages/create-an-ecloud-account.md

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### How can I delete my /e/ account @e.email?



* Send in an email to <contact@e.email> from the /e/ID you want to delete

* This is to confirm the ID is yours

* Mention the detail that you want to delete the ID in the email

* Once we receive the email, we will delete the ID from our servers.

  >  We are working on making this process better and user-driven



* Log in to your [ecloud account](https://ecloud.global/) using the ID you want to delete

* Take a backup of your data and emails (if required) before proceeding

* Click on your profile image

* This will open up a menu

* Click on Settings

* This will display the Setting options as shown in the screenshot below



![](images/Account_delete.png)



* Click on "Delete Account"

* This will open up a screen with the text "Check this to confirm the deletion request"

* Select the check box

* Click "Delete my Account" button

* The operation could take up to a minute. Please wait

  >  This action will remove your /e/ ID and ecloud account, data stored on the ecloud if any and all emails.



* You will be logged out of [ecloud.global](https://ecloud.global/)

* The /e/ account deletion is complete

> In case of any issues please send in the details to <support@e.email>



### Some more tips on your /e/ account @e.email