Major flaw that hinders a proper usage of the device
- /e/ version: e-1.15-S-dev
- Device model(s): Beryllium
- Developer mode enabled: no
- Device rooted: no
- Trackers blocker enabled: yes (default)
Summary
Today I experience, the fist time since years, a major flaw with /e/OS that hinders a proper usage of the device.
- Unlocking the device. When pressing the on/off button the device usually displays an overview page with notifications and the time. Now I see a black screen (while the status bar still shows). The screen unlock via fingerprint works but seems to take a little longer than usually, so I am able to unlock the device.
- Pull-down Menu The Pull-down Menu with notifications and the buttons (such as Wifi on/off) does not appear. When swiping-down, the navigation buttons at the bottom of the screen changing colour (from white to grey). When swiping-down several times a notification window is popping-up stating that BlissLancher isn't responding. Then I can chose to "Wait" or "Close the app". When I opt for the latter Bliss seems to restart, but the device continues behaving strangely.
For now, I cannot say what triggered this strange behaviour. I discovered this strange behaviour (while listening to a radio stream) when the phone notified (by sound) the arrival of a new message and I tried to display it on the screen.
I chose to restart the device, now everything seems to work again.
The problem
Steps to reproduce
Cannot say for now.
What is the current behavior?
- When the screen is off, and the on/off button is pressed, the overview screen with current notifications and the current time does not show - instead the screen is black (only the status bar shows). Otherwise, the screen does not react on anything, I can only opt to press again the on/off button, to switch off the screen.
- I can press the fingerprint sensor, then the screen is switching on correctly (but with a slight delay).
- I cannot display the Pull-down Menu when swiping down. When attempting, the navigation buttons are turning grey.
What is the expected correct behavior?
- When the screen is off, and the on/off button is pressed, the overview screen with current notifications and the current time should show
- When pressing the fingerprint sensor, the screen should switch on correctly without delays.
- When swiping down on the screen, the Swipe-down Menu should show.
Technical informations
Relevant logs (adb logcat
)
I save three consecutive logfiles, I share all three.
546-major-flaw-1-logcat_10-25-2023_08-49-23.txt
547-major-flaw-2-logcat_10-25-2023_08-52-12.txt
548-major-flaw-3-logcat_10-25-2023_08-53-32.txt
Relevant screenshots
Solutions
Workaround
Possible fixes