Music app: does not respond to play events
-
/e/ version: /e/OS v1.14
-
Device model(s): Fairphone 4
-
Developer mode enabled: yes
-
Device rooted: no
-
Trackers blocker enabled: We use advanced privacy
Summary
(Please note that all strings are shown in German, the translation into english is mine)
The music app does not respond to play events, sometime sub menus pop up (e.g. on the right side of a song), but then touch events for play are not accepted. Others, like "delete" or "add to album" seem to still work. After some attempts, Android informs me, that "Music is repeatedly "terminated, and I can select "App information" or "Close app". However,this window sometimes vanished.
If we remove the cache, nothing changes.
If we remove the App data, Music works as expected for some time, then the symptoms re-appear.
(Removing the App is not option, as it is preinstalled).
The problem
Steps to reproduce
Use app for some time.
What is the current behavior?
See above.
What is the expected correct behavior?
Music always plays when a song is selected.
Technical informations
Relevant logs (adb logcat
)
Please tell me which logs you need.```
## Solutions
**Workaround**
If we remove the app data, this works for some time.