OnePlus8 Pro : FingerPrint does not work
- /e/ version: 1.3
- Device model(s): OnePlus8 Pro
- Developer mode enabled: yes
- Device rooted: no
- Trackers blocker enabled: N/A
Summary
Sorry to worry you but i have freshed installed e/OS on a new buyed Oneplus 8 Pro, and unfortunatly finger print does not work with the last version of E/os installed with easy installer.
First of all, i have tryed the finger print with the stock rom, and it works well. After my issue with E/OS and several night passed to retry the install of E/OS manually or with easy installer, i tryed with lineage OS(20) and its working fine also.
I think that their is an issue with the calibration process at the begining. I saw that the folder finger print doesnt exist in the /system/APPS/ , doest it is the reason ?
The problem
Steps to reproduce
- Install E/OS with easy installer
- start configuration
- try to use create a finger registration (security)
What is the current behavior?
blanck click on the screen hen trying to put the finger on the screen. It does not recognise the action and cannot operation calibration.
What is the expected correct behavior?
click on the calibration test to register finger print and use it in normal way
Technical informations
Finger print works with stock rom and Lineage os 20.
Solutions
Workaround
Possible fixes verify the calibration process of the finger print. Enable the capacity to acccess to phone code to access factory mode on the phone with e/OS. (*#808 (closed)# in the stock dialer)
Some fixes exist it seems but we cannot try them with e/os: https://forum.xda-developers.com/t/guide-fix-persist-img-loss-of-finger-print-sensor.4125909/ another video, but factory mode isnt accessible in e/os (waybe i dont know the way to in any case) https://www.youtube.com/watch?v=1rwuQAuSwNU&t=44s