[one] Calls with headset and USB-C adapter or with a USB-C headset do not work
- /e/ version: 1.4
- Device model(s): one
- Device rooted: no
Summary
Placing a call with a headset using a USB-C adapter with the Murena one doesn't go through
The problem
Steps to reproduce
Connect a USB-C adapter and headset (headphones or earbuds with microphone) to the Murena one and place a call.
What is the current behavior?
There is no audio feedback of the call in the headset, no ring tone, nothing.
I have done some testing, and it seems to be software based.
I’m calling my landline number and leave the call go to voice mail.
All calls are made with the same SIM card, over 3G (VoLTE not registered); I have used the Samsung USB-C jack adapter EE-UC10IJUWEGWW. Customers have reported the same issue with the Fairphone USB-C to jack adapter from the store.
FP4 : I make the call with the USB-C adapter and headset. I can hear the ring tone while the mobile tries to reach my landline & my landline voice mail welcome message. On my landline I can hear the message.
one : I make the call with the USB-C adapter and headset. I can’t hear the ring tone while the mobile tries to reach my landline, nor my landline voice mail welcome message. On my landline it is seen as a missed call while I was speaking for 20 seconds.
What is the expected correct behavior?
The audio adapter should let audio in and audio out when placing a call.
Technical informations
Relevant logs (adb logcat
)
Relevant screenshots
Solutions
Workaround
Possible fixes