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App Lounge stuck in endless screen, and freezes when clicking Settings

  • /e/OS version:3.1.4
  • Device model(s): Fairphone 6
  • Impacted Application: App Lounge
  • Affected application/URL:
  • Browser/client and version:

The problem

Problem started 3-4 days ago. App Lounge shows endless loading screens, doesn't update apps, and freezes when I click on Settings.

Steps to reproduce

Opening App Lounge shows an endless loading screen in the Home screen. Clicking Categories or searching for an app shows the same. Clicking Updates shows an endless rotating blue circle, indicating a loading screen. Clicking Settings freezes the app and gives the Error message "App Lounge isn't responding". I can choose to either "Close app" or "Wait". Wait does not help.

I tried restarting my phone several times over the last 3-4 days.

Technical details

Paste any relevant logs (adb logcat) in the codeblock below if you have any