@@ -33,17 +33,14 @@ What to do when you encounter an issue in /e/OS?
## Getting an error message in new ID creation on /e/OS Gitlab?
- Some users may get an error message, while attempting to create a new ID on the /e/OS Gitlab
- The error message may ask you to contact Murena at <helpdesk@murena.com>.
- In case you run into such an error, please send a mail with the following details
- Full Name:
- Desired username:
- Email:
-<a href="mailto:helpdesk@murena.com?subject=Open%20GitLab%20account&body=Hi%2CI%20want%20to%20create%20a%20Gitlab%20acccount%20to%20report%20issue.%0A%0AFull%20Name%3A%20%0ADesired%20username%3A%20%0AEmail%3A%20">Create a Helpdesk ticket for GitLab account creation</a>
- Let us explain the reason behind this error. Some time back we had an issue with a large number of dummy IDs swamping our servers. As a preventive measure we now allow registrations from a limited number of email domains.
- The error message you may get while attempting to create an /e/OS Gitlab ID, may ask you to contact Murena helpdesk.
- To contact helpdesk:
- Paying customers can write in [here](https://murena.com/contact-us/) with issue details
- Users who use the /e/OS or Murena cloud for free can write on [the forum](https://community.e.foundation/) to seek assistance
- Let us explain the reason behind this error. Some time back we had an issue with a large number of dummy IDs swamping our servers. As a preventive measure we now allow registrations from a limited number of email domains. Users wanting to register with their private email address or say their Gmail address, can send a request to <helpdesk@murena.com> and the team will create an account for them.
