Merge recovery email address into the workspace creation

![](images/create-murena-cloud-account.png)

* Fill the fields correctly! This example will create a Murena Workspace identity as John Doe <john.doe@murena.io>

* Your username may contain Latin letters \(a-z\), digits \(0-9\) and special characters (\- . \_)

* Your username must be at least 3 characters long and at most 30 characters long

* Your username must not contain special characters in succession

* Your username must not start or end with special characters

* Please note that your username will be automatically converted to lowercase during account creation \(i.e. "John.Doe@murena.io" becomes "john.doe@murena.io"\)

   - Your username may contain Latin letters \(a-z\), digits \(0-9\) and special characters (\- . \_)

   - Your username must be at least 3 characters long and at most 30 characters long

   - Your username must not contain special characters in succession

   - Your username must not start or end with special characters

   - Please note that your username will be automatically converted to lowercase during account creation \(i.e. "John.Doe@murena.io" becomes "john.doe@murena.io"\)

   - Please read carefully [Murena Workspace's Terms Of Service](https://murena.io/en/termsandconditions).

   - Accept at least the Terms of Service, by clicking on the checkbox `I have read and accept the Terms of Service.`

   - Optionally, you can opt-in to receive news about /e/OS, Murena products and promotions, and Murena for Business offers.

![](images/your-murena-cloud-account.png)

* On successful account creation you should see this screen

* Go through the Captcha Verification

![](images/your-murena-cloud-account-captcha.png)

* Finally, set a recovery email address

   - Ensure you add a valid recovery email address to your Murena Workspace account. The recovery email is important in case you lose access to your Murena Workspace account for any reason.

   - This email address cannot be a murena.io address, and should not be already used as a recovery email address wonithon another Murena Workspace account.

   - Please note that as long as you don't set and verify a recovery email address your Murena Workspace account will have limited functionality. **After 30 days without setting and verifying a recovery email address your account will be disabled and then deleted**ec.

![](images/your-murena-cloud-account-recovery-mail.png)

* Once the recovery email address is set, the creation of your Murena Workspace account should be successful, and you should see this screen

![](images/murena-cloud-account-success.png)

* Please note that you need to verify the email address you have set as recovery email address, by clicking on the link in the email sent to this recovery address. Upon successful verification of the recovery email address, you will be able to see the message `Recovery email is verified.` displayed in your `Murena Workspace Dashboard` >> `Profile icon` (top right) >>  `Settings` >> `Security` >> `Recovery Email`.

![](images/murena-cloud-account-recoveryid.png)

* If you want to change the recovery email address you'll have to go to the `Murena Workspace Dashboard` >> Click on your `Profile icon` (top right) >>  `Settings` >> in the left pannel click on `Security` >> `Recovery Email`.

### Using a Murena Workspace account

* Now that your Murena Workspace account is created, you can use it in your /e/OS smartphone 

* On the web at [https://murena.io](https://murena.io) to retrieve all the pictures, videos you took with your /e/OS smartphone

* To access on the [Murena Workspace](https://murena.io) all you emails and check your calendar

### Adding a Recovery ID to your account

* Ensure you add a valid recovery email address to your Murena Workspace account. The recovery email is important in case you lose access to your Murena Workspace account for any reason. 

* Please note that as long as you don't set and verify a recovery email address your Murena Workspace account will have limited functionality. After 30 days without setting and verifying a recovery email address your account will be disabled and then deleted.

* You can set a recovery email adrress by going to the `Murena Workspace Dashboard` >> Click on your `Profile icon` (top right) >>  `Settings` >> in the left pannel click on `Security` >> `Recovery Email` 

* Once you've entered a valid recovery email, you need to verify the email address you have set by clicking on a link in an email sent to this recovery address. On successfully verifying the recovery email address you will see the message `Recovery email is verified.` displayed below the text box.

* If you want to change the set recovery email address you'll have to follow the same process.

![](images/murena-cloud-account-recoveryid.png)

* Please read carefully [Murena Workspace's Terms Of Service](https://murena.io/en/termsandconditions) for more details.

### Having trouble creating an Murena Workspace account?

* If you don't receive the verification email in your recovery email inbox, please check your SPAM folders.