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Commit bd9c4541 authored by Manoj Nair's avatar Manoj Nair
Browse files

Merge branch '976-workaroud-for-sfr-france-for-fp3' into 'master'

Resolve "Workaroud for SFR (France) for FP3"

Closes #976

See merge request e/documentation/user!1125
parents 624d26fd 6641ba2e
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@@ -40,6 +40,7 @@
<h2>Device specific guides</h2>
<ul>
    <li><a href="{% translate_link support-topics/explain-incorrect-fresh-install-size-of-internal-storage %}">Explanation for internal storage mismatch on fresh install</a></li>   
    <li><a href="{% translate_link support-topics/workaround-for-srf-france-for-fp3 %}">Workaround for /e/OS users on SRF (France) in case of random reboots</a></li>
    <li><a href="{% translate_link support-topics/use-murena-one-with-att %}">Use the Murena One with AT&T</a></li>   
    <li><a href="{% translate_link support-topics/fairphone-3-plus-v-1-point-6-fix %}">Fix your Fairphone 3+ after v1.6 update</a></li>
    <li><a href="{% translate_link support-topics/teracube-2e-sdcard-update %}">Steps to install a SDCard and update Teracube 2e from it</a></li>
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This workaround is for /e/OS users on the French carrier SFR. 

Some of you may be facing an issue where using SFRs 2G network may cause the phone to freeze and become totally unresponsive with a black screen.

Please try this workaround:

- Open phone app
- Click the button for dialing, enter: `##4636##`
- Choose Phone Information
- Under `Set Preferred Network type`: choose `LTE/WCDMA`
- Click back 4 times
  
This will limit the network to be used to 4G (LTE) and 3G (WCDMA), so your phone won't be using 2G network.


The negative side to this workaround is that if you are very far away from cities, you won't be able to use 2G signal, however you can manually switch to 4G preferred (which can use 3G and 2G) from SIM card settings.
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---
layout: page
title: Workaround for /e/OS users on SRF (France) in case of random reboots
namespace: support-topics/workaround-for-srf-france-for-fp3
permalink: /support-topics/workaround-for-srf-france-for-fp3
---

{% tf pages/support_topics/workaround_for_srf_france_for_fp3.md %}