Donate to e Foundation | Murena handsets with /e/OS | Own a part of Murena! Learn more

Commit b8674232 authored by Manoj Nair's avatar Manoj Nair
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htdocs/_i18n/en/pages/create-a-murena-cloud-account.md

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With an expired or cancelled subscription if you choose to delete your Murena Cloud account you have two options:



`Option 1:` Delete your Murena Cloud account only, while retaining your Murena Shop account



![](/images/howtos/murena_account_deletion_option_1.png)



 - You can delete your Murena account but retain the Murena Shop account

 - The recovery email address you had set will be your new Murena Shop account's login

 - You will be sent a link to reset your password.
@@ -106,6 +109,8 @@ With an expired or cancelled subscription if you choose to delete your Murena Cl 
 - You can continue using your Murena Shop account with this recovery email address. 

 

`Option 2:` Delete your Murena Cloud account as well as your Murena Shop account.



![](/images/howtos/murena_account_deletion_option_2.png)

  - We will check your account for any existing invoice(s). 

  - If there are any invoice(s) in your account, we will share the details of the invoice(s) and provide a location from where you can download them as pdf documents.

  - Both your Murena Cloud account and your Murena Shop account will be deleted

htdocs/images/howtos/murena_account_deletion_option_1.png

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htdocs/images/howtos/murena_account_deletion_option_2.png

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