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Commit ade1bdb9 authored by Manoj Nair's avatar Manoj Nair
Browse files

Merge branch '890-update-easyinstaller-faq-to-include-windows-driver-details' into 'master' 

Resolve "Update EasyInstaller FAQ to include windows driver details"

Closes #890

See merge request e/documentation/user!1004
parents 3202f8a9 b11a9f2b

htdocs/_i18n/en/pages/easy-installer-faq.md

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Original line number Diff line number Diff line
@@ -123,7 +123,7 @@ If you are still unable to unlock your Fairphone, please [contact Fairphone dire 




## On which OS did you test the easy-installer ?

We developped the Easy-installer on Ubuntu (20.04) and Windows (10).

We developed the Easy-installer on Ubuntu (20.04) and Windows (10).

It should work without any issue on Windows 7, 8, 10, Ubuntu, ElementaryOS and Linux Mint.
@@ -143,6 +143,10 @@ The log file is too large to upload to the forum directly. If you report a probl 


If the log is too large even to be pasted and you already have an Murena account, you can ZIP the log and upload it to your Murena account cloud storage.



## My device is not detected on Windows



The Easy Installer requires drivers to be installed on Windows OS for device detection. You can download vendor specific drivers [here](https://developer.android.com/studio/run/oem-usb). For Google Nexus devices check [this guide](https://developer.android.com/studio/run/win-usb). Please note both are external links.



## My question is not listed here

If you don't find an answer to your question, a solution to your issue, please contact the [community support](https://t.me/joinchat/D1jNSmJHKo4u70ha).

You can also check on the [community forum](https://community.e.foundation/c/community/easy-installer/) or directly ask for help there.