@@ -37,6 +37,18 @@ Disable the option `Automatically select network`. The phone will scan for all a
Manually select your operator (provider). If everything goes as planned and your data connection starts working again, you might have been registered on the wrong network.
## Issue specific to 4G (AT&T) Straight Talk
In `Settings` >> `Network Settings` >> `Mobile and Internet` >> `Advanced` >> `Access points names` >> `Add access point` ( click the `+` button on the top)
- Set these fields:
- Name: ims
- APN: ims
- APN type: ims
- APN protocol IPV4/IPV6
- APN roaming protocol IPV4/IPV6
- Hit three dots menu on the top right and click `Save`
- Restart the phone
## Collect data and send it to us
Please make a screenshot of your APN settings, from step 1. Then, go to your dialer (the Phone app), type `*#*#4636#*#*` on the keypad to access a phone test menu. Click on `Phone information` and make screenshots with all of the information.
