Donate to e Foundation | Murena handsets with /e/OS | Own a part of Murena! Learn more

Commit 4b3c7062 authored by Timo M.'s avatar Timo M. Committed by Weblate
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Translated using Weblate (German)

Currently translated at 96.1% (25 of 26 strings)

Translation: /e/ support center/Pages/Troubleshooting-Mobile-Connectivity
Translate-URL: https://i18n.e.foundation/projects/e-support-center/pagestroubleshooting-mobile-connectivity/de/
parent a18ef902
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@@ -49,12 +49,12 @@ In `Settings` >> `Network Settings` >> `Mobile and Internet` >> `Advanced` >> `A
  - Hit three dots menu on the top right and click  `Save`
  - Restart the phone

## Sammle Daten und sende sie uns
## Collect data and send it to us

Please make a screenshot of your APN settings, from step 1. Then, go to your dialer (the  Phone app), type `*#*#4636#*#*` on the keypad to access a phone test menu.  Click on `Phone information` and make screenshots with all of the information.
Bitte mache ein Screenshot deiner APN-Einstellungen von Schritt 1. Gehe dann in deine Telefon_App und wähle `*#*#4636#*#*`, um auf ein Telefon-Testmenü zugreifen zu können. Klicke auf `Telefon-Information` und mache Screenshots mit all den Informationen.

Du kannst deine Signalstärke mit den unten stehenden Daten vergleichen, um zu sehen, ob dein Signal gut genug ist.
You can compare your signal strength with below data to see if your signal is good enough.

![](/images/signal_strength.png)

Wenn du den Fehler nicht beheben kannst, sende uns alle Bildschirmfotos, inklusive deines Landes und den Namen deiner Telefonanbieter, an <helpdesk@e.email>
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If you cannot resolve the issue. Please send all screenshot(s) to us, including your country and the names of your mobile operator(s) at <helpdesk@e.email>
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