Merge branch '77-adding-more-details-to-the-eid-creation' into 'master'

title: Create an /e/ account

permalink: create-an-ecloud-account

search: exclude

toc: true

---

In order to benefit from /e/ online services and single identity in the /e/ operating system (single identity for email, drive, calendar, notes and tasks), you have to use an /e/ account.

### Purpose of an /e/ account

-> [Register here for your free account](https://e.foundation/e-mail-invite/)

* having a new brand email address @e.email

* having a single identity to access all /e/ services :

Your free account will take the form of: user@e.email / password. User@e.email will be your newly created /e/ email address.

   - /e/ Email : username@e.email

   - /e/ Drive : photos, videos, documents...

   - /e/ Calendar

   - /e/ Contacts

   - /e/ Notes

   - /e/ Tasks

**Important note:** your free account will be **limited to 5GB** online storage. We now have some premium storage plans available. You can also **upgrade it to 20GB** while supporting the /e/ project by becoming an [/e/ Early Adopter](https://e.foundation/donate/).

* in your /e/ smartphone and online at : [https://ecloud.global](https://ecloud.global)

### How to get your free /e/ account ?

* Go to [https://e.foundation/e-mail-invite/](https://e.foundation/e-mail-invite/) you should see a screen like this

![](images/e-email.png)

* And follow the below steps :

	 - enter your current email address

	 - wait for an invitation in your mailbox ! Usually it takes < 2 minutes. Check your SPAM box !

### Get Started

* After you clicked the link in the invitation email you can proceed to the actual account creation :

![](images/create-e-account.png)

### Creating your own /e/ account @e.email

* Fill the fields correctly ! This example will create an /e/ identity as John Doe <john.doe@e.email>

* Do not use special characters or upper case alphabets in your username or password

![](images/your-e-id.png)

### Using an /e/ account @e.email

* Now that your /e/ account is created, you can use it in your /e/ smartphone 

  - In the first time usage wizard just after /e/ OS installation

  - You can add account by going to..

     ````

     Settings >> Accounts >> Add account >> /e/

     ````

* On the web at [https://ecloud.global](https://ecloud.global) to retrieve all the pictures, videos you took with your /e/ smartphone

* To access on the [ecloud](https://ecloud.global) all you emails and check your calendar

### Having trouble creating an /e/ account @e.email?

* If you never received the invitation on your current email, check your email client SPAM folders

* If you cannot login in your /e/ smartphone or at [https://ecloud.global](https://ecloud.global) try to reset your password with the reset link available at [https://ecloud.global](https://ecloud.global)

* Make sure that you use your username@e.email as email for the reset process, NOT your recovery email.

* If that does not work for you contact us at <contact@e.email>

### How can I delete my /e/ account @e.email?

* Send in an email to <contact@e.email> from the /e/ID you want to delete

* This is to confirm the ID is yours

* Mention the detail that you want to delete the ID in the email

* Once we receive the email, we will delete the ID from our servers.

  >  We are working on making this process better and user-driven

### Some more tips on your /e/ account @e.email

* Your /e/ identity at ecloud.global is not (yet) compatible with our various websites and forums.

* This means that you will have to create specific login/password at [community.e.foundation](https://community.e.foundation/), [gitlab.e.foundation](https://gitlab.e.foundation/e), and [e.foundation (shop)](https://e.foundation/e-pre-installed-refurbished-smartphones/)

* Do not try to login in your /e/ smartphone with your community or gitlab identity. It will not work.

* Your /e/ identity is under this form :

  ***username@e.email***

* This is your email address too. Yes. « .email » is a valid extension on internet, like .com, .org, .xyz and thousands others.

* And forget username@e.email.org we don't own the email.org domain.

### Important note

* Your free account will be **limited to 5GB** online storage. We now have some premium storage plans available. You can also **upgrade it to 20GB** while supporting the /e/ project by becoming an [/e/ Early Adopter](https://e.foundation/donate/).

**PLEASE KEEP IN MIND** that /e/ Free drive and mail accounts are supported by donations! Please [support us now and receive a gift](https://e.foundation/support-us/).

- [Email Configurations - to configure /e/ on most email clients](https://community.e.foundation/t/howto-email-configurations-to-configure-e-on-most-email-clients/632)

- [Access my /e/ email’s in Thunderbird](https://community.e.foundation/t/howto-access-my-e-emails-in-thunderbird/2962)

- [Is my /e/ email ID a test ID / temporary ID?](https://community.e.foundation/t/howto-is-my-e-email-id-a-test-id-temporary-id/2952)

- [Get an /e/ email ID](https://community.e.foundation/t/howto-get-an-e-email-id/2949)

- [Get an /e/ email ID](../create-an-ecloud-account)

- [Import Gmail contacts into eCloud](https://community.e.foundation/t/howto-import-gmail-contacts-into-ecloud/2809)

- [Add a gmail ID from the mail app](https://community.e.foundation/t/howto-add-a-gmail-id-from-the-mail-app/2807)