> In case of any issues please send in the details to <helpdesk@murena.com>
### I have a Murena Shop account created with this Murena ID. What happens if I delete my Murena Cloud account?
{% include alerts/tip.html content="Please note that in case you have an active subscription, the Murena Cloud account cannot be deleted. You have to wait for the subscription to expire or cancel it." %}
With an expired or cancelled subscription if you choose to delete your Murena Cloud account you have two options:
`Option 1:` Delete your Murena Cloud account only, while retaining your Murena Shop account