1. Once the device is in fastboot mode, verify your PC finds it by typing:
```shell
fastboot devices
```
1. Now type the following command to get the bootloader status:
1. Now type the following command to get the bootloader status. You should see 'Device unlocked: true' in the display which means the device is unlocked:
```shell
fastboot oem device-info
```
1. Next type the following command to get code which will be required to unlock device and share with Motorola support in the next step
```shell
fastboot oem get_unlock_data
```
1. Follow the instructions at [Motorola Support](http://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a) to unlock your bootloader.
1. Since the device resets completely, you will need to re-enable USB debugging to continue.