Merge branch '898-transfer-data-from-an-apple-account-guide-for-e-users-2' into 'master'

### On your /e/OS phone

- [Transferring Data from iPhone and iCloud to /e/OS and Murena Cloud](/transfer-data-from-apple-account)

- [Add a Gmail account](/support-topics/add-a-gmail-account)

- [Restore your photo,videos and files](/support-topics/restore-your-files) 

- [Import Google Keep notes into /e/](https://community.e.foundation/t/how-to-import-google-keep-notes-into-e/3165/3)

## Introduction

Switching from iOS to /e/OS can seem daunting, but with the right steps, you can ensure a smooth transition. This guide will walk you through transferring your data from your iPhone and iCloud to /e/OS and Murena Cloud.

## Prerequisites

- An iPhone with all your data.

- Access to your iCloud account.

- A device with /e/OS installed.

- Murena Cloud account (not mandatory).

- A computer (for certain steps).

## Step-by-Step Guide

### 1. Back up your iPhone data

 - On your iPhone, go to `Settings` > `[your name]` > `iCloud`.

 - Touch `iCloud Backup`.

 - Touch Back up now. Wait for the backup process to complete.

### 2. Export iCloud data (computer required)

a. Contacts:

- On your computer, go to `iCloud.com` and log in.

- Click on `Contacts`

- Select `all contacts` (Command+A for Mac, Ctrl+A for Windows).

- Click on the square icon with the arrow pointing upwards and choose `Export vCard`.

![](/images/howtos/apple_contacts.png)

b. Photos and videos :

- On your computer, go to `iCloud.com` and log in.

- Click on `Photos`.

- Select the photos and videos you want to export.

- Click on the icon with the dots in a circle at the top right to access `More download options`

- Select `Better compatibility`.

c. Calendar :

- On your computer, go to `iCloud.com` and log in.

- Click on `Calendar`.

- Select the calendar you want to access and click on the icon that looks like a person.

![](/images/howtos/apple_calendar.png)

- Share the calendar publicly and copy the URL.

- Replace `webcal` with http in the copied URL and paste it into a new browser tab.

- The `ICS file` will be downloaded automatically.

### 3. Transfer data to /e/OS (some steps require a computer)

a. Activate file transfer on /e/OS :

- Connect your /e/OS device to your computer using a USB cable.

- Swipe down from the top of the screen to access the notification panel.

- Tap on the USB notification and select `File Transfer` or `MTP` (Media Transfer Protocol) mode.

b. Contacts :

- On your /e/OS device, go to `Contacts`.

- Tap on the menu (three dots) > `Settings` > `Import`.

- Choose the `vCard` file you exported from iCloud.

c. Photos and videos (computer required):

- Connect your /e/OS device to your computer.

- Drag photos and videos from your computer to the `DCIM/Camera` folder on your /e/OS device.

d. Calendar :

- On your /e/OS device, go to `Calendar`.

- Tap on the menu (three dots) > `Settings` > `Import`.

- Choose the `ICS file` you have downloaded from iCloud.

e. SMS/MMS and call logs:

Unfortunately, Apple doesn't provide a direct way to export SMS/MMS and call logs. You may need third-party software on your computer to extract this data from an iPhone backup. Once extracted, you can import them into /e/OS using appropriate applications.

f. Encrypted messaging applications - Signal and WhatsApp :

Signal: Signal does not support transferring chats between platforms (iOS to Android). Refer this [external article](https://support.signal.org/hc/en-us/articles/360007059752-Backup-and-Restore-Messages)

WhatsApp: Use the WhatsApp `Export Chat` feature on your iPhone to export individual chat histories as text files. On /e/OS, install WhatsApp, verify your number, then use the `Import Chat` function.

g. Applications and application data:

Direct transfer of apps and their data from iOS to Android is not possible. You will need to manually download Android versions of your iOS apps from the /e/OS app shop or other Android app shops. For app data, check if the app supports cloud backup or cross-platform data transfer.

### 4. Upload data to the Murena cloud (computer required):

a. Contacts:

- On your computer, sign in to your `Murena Cloud account`.

- Go to `Contacts`.

- Click `Settings` > `Import` and choose the `vCard` file.

b. Photos and videos:

- On your computer, log into your `Murena Cloud account`.

- Go to `Photos` or `Files`.

- Drag and drop or use the upload button to upload your photos and videos.

c. Calendar:

- On your computer, sign in to your `Murena Cloud account`.

- Go to `Calendar`.

- Click on `Settings` > `Import Calendar` and choose the `ICS file`.

## Conclusion

Transferring data from iPhone and iCloud to /e/OS and Murena Cloud might take some time, but following these steps will ensure you don't miss out on any important data. Once you've completed the transfer, make sure to double-check if all your data (contacts, photos, videos, calendar events, SMS/MMS, call logs, and app data) is present on your new device and Murena Cloud.

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