Donate to e Foundation | Murena handsets with /e/OS | Own a part of Murena! Learn more

Commit 08d1c9cb authored by Edoardo Regni's avatar Edoardo Regni Committed by Weblate
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Translated using Weblate (Dutch) 

Currently translated at 31.2% (5 of 16 strings)

Translation: /e/ support center/Pages/Report-An-Issue
Translate-URL: https://i18n.e.foundation/projects/e-support-center/pagesreport-an-issue/nl/
parent 58bdcb39

htdocs/_i18n/nl/pages/report-an-issue.md

+11 −14
Original line number Diff line number Diff line 
What to do when you encounter an issue in /e/OS?

Wat kan je doen als je problemen tegenkomt in /e/OS?



## Connect to our GitLab server

## Verbind met onze GitLab server



   * If you have an account, [login](https://gitlab.e.foundation/users/sign_in)

   * If not, [create one](https://gitlab.e.foundation/e)

   * Als je een account hebt [login](https://gitlab.e.foundation/users/sign_in)

   * wanneer niet, [maak er één](https://gitlab.e.foundation/e)



## Go to our issue dashboard

## Ga naar ons foutmeldingen dashboard



   - /e/OS issues are listed and created [here](https://gitlab.e.foundation/e/backlog/-/issues)

   - /e/OS foutmeldingen worden [hier](https://gitlab.e.foundation/e/backlog/-/issues) opgelijst en aangemaakt



   - Before creating a new issue, please search if it has previously been reported. To check for this
@@ -33,17 +33,14 @@ What to do when you encounter an issue in /e/OS? 
## Getting an error message in new ID creation on /e/OS Gitlab?



   - Some users may get an error message, while attempting to create a new ID on the /e/OS Gitlab

   - The error message may ask you to contact Murena support. You can {% translate content.contact_helpdesk %} 

   - In case you run into such an error, please send a mail with the following details

      - Full Name:

      - Desired username:

      - Email:

   - <a href="mailto:helpdesk@murena.com?subject=Open%20GitLab%20account&body=Hi%2CI%20want%20to%20create%20a%20Gitlab%20acccount%20to%20report%20issue.%0A%0AFull%20Name%3A%20%0ADesired%20username%3A%20%0AEmail%3A%20">Create a Helpdesk ticket for GitLab account creation</a>

   - Let us explain the reason behind this error. Some time back we had an issue with a large number of dummy IDs swamping our servers. As a preventive measure we now allow registrations from a limited number of email domains. 

   - The error message you may get while attempting to create an /e/OS Gitlab ID, may ask you to contact Murena helpdesk.

   - To contact helpdesk:

     - Paying customers can write in [here](https://murena.com/contact-us/) with issue details

     - Users who use the /e/OS or Murena cloud for free can write on [the forum](https://community.e.foundation/) to seek assistance







   - Let us explain the reason behind this error. Some time back we had an issue with a large number of dummy IDs swamping our servers. As a preventive measure we now allow registrations from a limited number of email domains. Users wanting to register with their private email address or say their Gmail address, can {% translate content.contact_helpdesk %} and the team will create an account for them. 







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