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eSim is not recognized

  • /e/OS version: 3.0.1-a14
  • Device model(s): Shiftphone 8.1
  • Impacted Application: ~
  • Affected application/URL: all
  • Browser/client and version:

The problem

For the Shiftphone 8, there is a way to use the e-Sim feature if you insert a special physical e-Sim. This “emulates” the e-Sim and you can load new profiles on this sim. In e/OS this sim card is not recognized and the sim button is therefore grayed out.

  1. Turn off your Phone
  2. Put in the physical eSim module (delivered from Shift)
  3. Start your Phone
  4. Go to Settings --> Network and internet --> SIMs (grayed out which shouldn't be)
Edited by Tom Suche