FP4 : loss of mobile data and connections to the French mobile network (Sosh)
- /e/OS version: 3.5-a14-20260211580870-official-FP4
- Device model(s): FP4
- Impacted Application: ~
- Affected application/URL: N/A
- Browser/client and version: N/A
## The problem
Hi everyone,
My partner's FP4 isn't working properly with the Sosh (Orange) mobile network.
We were with Bouygues Telecom before and had no problems with the phone network.
Since we switched to Sosh, we can't receive text messages in a timely manner. Sometimes there's an hour's delay. We lose our internet connection if the phone isn't being used. Notifications no longer come through.
I think it works via Wi-Fi, but I'm not sure.
I don't think this is related to an update, but rather a bug.
We did try the latest update to see if it would solve the problem.
Please feel free to run some tests, as this would be a great help to us.
Best regards
**Steps to reproduce**
This happens as soon as the phone starts up.
I tried changing the APNs, but without success.
To get around the problem, you have to regularly put it in aeroplane mode and reconnect to the network.
## Technical details
**Paste any relevant logs (`adb logcat`) in the codeblock below if you have any** => I am not sure if this is useful. Please let me know if you would like another order or further details.
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