AppLounge completely broken when logged into Gmail account
- /e/OS version: 3.5
- Device model(s): Google Pixel 7
- Impacted Application: App Lounge
- Affected application/URL: App Lounge
- Browser/client and version: N/A
The problem
Describe precisely the problem you're facing and add screenshots to illustrate
When logged into App Lounge with a Google account, clicking on any app in search results or listings shows a completely blank page. Only the back button is visible, with no app details, description, or install button rendered. The Install button on the search results page changes to Cancel when pressed but no download appears to start.
Searching for apps still works normally while logged in. However, app detail pages are completely blank, and while the Install button appears in search results and changes to Cancel when pressed, no downloads actually start. Effectively, no apps can be installed while logged into a Google account.
When using App Lounge anonymously (not logged into a Google account), everything works correctly. App detail pages render normally and apps install without issue.
Clearing App Lounge's cache and data and logging back into Google did not resolve the issue. Multiple reboots did not resolve it. The issue only went away when switching to anonymous mode.
Steps to reproduce
- Open App Lounge
- Log in with a Google account
- Search for any app
- Tap on any app in the search results
- Observe blank detail page with only back button visible
Expected: App detail page with description, screenshots, and install button Actual: Blank page with only back button
Workaround: Use App Lounge in anonymous mode (without Google login)
Possibly related issue:
An additional problem was observed that may be connected to the Google account login issue. The SumUp app (com.kaching.merchant) repeatedly crashed when installed via App Lounge while logged into a Google account. After switching to anonymous mode and installing the same app, it worked without any issues.
This suggests that App Lounge may be serving a different APK variant or passing different installation parameters when logged in versus anonymous, which in SumUp's case caused the app to crash on launch.