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Account Authentication stopped working - 2FA account issue with Mail and Murena Account

  • /e/OS version:v3.1.1-t
  • Device model(s):FP5
  • Impacted Application: Notes ,v3.7.4 Calendar Version 1.0.47
  • Affected application/URL:
  • Browser/client and version:Browser 138.0.7204.179

The problem

Describe precisely the problem you're facing and add screenshots to illustrate Since the latest update the authentication is failing. Email is still working.Screenshot_20250919-154411_Brave

Triggering synchronization through settings -> accounts does not have an effect. And it shows that it synchonyzes which is not the case.

Steps to reproduce

Technical details

Paste any relevant logs (adb logcat) in the codeblock below if you have any

The issue is linked to: https://doc.e.foundation/de/support-topics/two-factor-authentication#manually-setup-mail-application

  1. Enable 2FA using time-based one-time passwords
  2. Manually setup Mail application (working)
  3. Added a "Using an application password for the eOS account manager"
  4. "You can have only one Murena Account"

Result: Only working with App Password OR the Mail Account

Edited by Lukas Ott