Gallery edit fails to save -- Files app crashes, saving hangs in notification
- /e/ version: /e/OS 3.0.4-t
- Device model(s): beyond2lte
- Developer mode enabled: yes
- Device rooted: no
- Trackers blocker enabled: yes
Summary
Attempting to save an edited image in the Gallery app causes the Files app to crash and the saving process to hang indefinitely.
The Problem
Steps to Reproduce
- Open the Files app.
- Locate and open an image or screenshot.
- Tap the edit icon (this launches the Gallery app editor).
- Perform any edit (e.g., crop, rotate).
- Tap "Save".
What is the Current Behavior?
- The saving process begins but hangs in the notifications area (
Saving image... Processing...
). - A crash message appears: “Gallery keeps stopping”.
- The Files app then becomes unresponsive or crashes.
Screenshots confirming this behavior:
What is the Expected Correct Behavior?
- The image should be saved successfully after editing.
- No app should crash or hang.
Technical Information
adb logcat
)
Relevant Logs (Relevant Screenshots
- Included above
Solutions
Workaround
- Use a different gallery or photo editor app (e.g., Simple Gallery or OpenCamera editor) to perform edits and save images.
Possible Fixes
- The crash may be due to a permissions or file access issue between Gallery and Files when saving edited media.
- Consider investigating shared storage intents, temporary file handling, or memory access issues between the two apps.