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Gallery edit fails to save -- Files app crashes, saving hangs in notification

  • /e/ version: /e/OS 3.0.4-t
  • Device model(s): beyond2lte
  • Developer mode enabled: yes
  • Device rooted: no
  • Trackers blocker enabled: yes

Summary

Attempting to save an edited image in the Gallery app causes the Files app to crash and the saving process to hang indefinitely.

The Problem

Steps to Reproduce

  1. Open the Files app.
  2. Locate and open an image or screenshot.
  3. Tap the edit icon (this launches the Gallery app editor).
  4. Perform any edit (e.g., crop, rotate).
  5. Tap "Save".

What is the Current Behavior?

  • The saving process begins but hangs in the notifications area (Saving image... Processing...).
  • A crash message appears: “Gallery keeps stopping”.
  • The Files app then becomes unresponsive or crashes.

Screenshots confirming this behavior:

Saving Image stuck Crash dialog

What is the Expected Correct Behavior?

  • The image should be saved successfully after editing.
  • No app should crash or hang.

Technical Information

Relevant Logs (adb logcat)

Relevant Screenshots

  • Included above

Solutions

Workaround

  • Use a different gallery or photo editor app (e.g., Simple Gallery or OpenCamera editor) to perform edits and save images.

Possible Fixes

  • The crash may be due to a permissions or file access issue between Gallery and Files when saving edited media.
  • Consider investigating shared storage intents, temporary file handling, or memory access issues between the two apps.