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App Lounge does not detect wired internet connection

  • /e/OS version: 3.0.1
  • Device model(s): FP3
  • Impacted Application: App Lounge
  • Affected application/URL:
  • Browser/client and version:

The problem

Describe precisely the problem you're facing and add screenshots to illustrate

When the device is connected to the Internet with a wire (modem > RJ45 cable > USB-C adapter), when opening App Lounge, it says "no internet connection".

At the same time it possible to browse the web, download and apply system updates, download maps in the Maps application.

So the problem lies probably in the connectivity check that is done by the App Lounge.

Steps to reproduce

Connect the device to the Internet with a wire (modem > RJ45 cable > USB-C adapter), after a few seconds the Internet is detected (an icon is shown) Then open App Lounge,