LepidaID QR code scanner freeze
- /e/ version: 2.3-t-20240816426372-stable-FP4
- Device model(s):FP4
- Developer mode enabled: yes
- Device rooted: no
- Trackers blocker enabled: yes
Summary
LepidaID is an app to identifier a citizen when operating with a public administration. It uses a QR code scanner. Starting from version 2.2 stable the scanner don't works anymore and freeze in the camera windows.
The problem
Steps to reproduce
FP4 (i.e.: Gigaset GS290 had not the problem) To use the app is need an account with Lepida, the provider of the citizen authentication.
What is the current behavior?
Open the app, tap "Lettura QR code": the camera screen open and then freeze like a photo
What is the expected correct behavior?
Open the app, tap "Lettura QR code": the camera screen open and you can search and read the QR code
Technical informations
Relevant logs (adb logcat)
Relevant screenshots
Solutions
Workaround
The app is still usable because, instead of QR code, you can use username and password. But the QR code is much more simple and rapid
Possible fixes