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All known and uknown caller show up as unknown since update

  • /e/ version:e_instantnoodlep-user 11 RQ3A.211001.001 eng.root.20240323.043359 dev-keys
  • Device model(s):OnePlus 8 Pro
  • Developer mode enabled: yes
  • Device rooted: yes - I assume they did this where I purchased it
  • Trackers blocker enabled: yes

Summary

For months after purchase the phone worked fine. But I assume it was since the march 2024 update it suddenyl shows everyone that calls as 'unknown' whether they are in my contacts or not. It does not even show the number. The provider (KPN) checked all settings on their end and say that should be ok. When I put my SIM card in an android phone, it works fine and shows all numbers and callers.

The problem

Steps to reproduce

What is the current behavior?

What is the expected correct behavior?

Technical informations

Relevant logs (adb logcat)

Relevant screenshots

Solutions

Workaround

Possible fixes

I can't think of anything else then it is a software bug that was introduced in the past few months. I had an update about a week ago, where I hoped this would already fix this issue. To my horror after the update the phone refused to boot and continiously created errors. Only after many reboot attempts and hitting the 'barcode' option it suddenly came back alive. It seems it resetted itself back to the March version. It still wants to update but i'm VERY reluctant to update again, since I can NOT have issues with this business phone.

The ONePLus 8 Pro is suppoded to be a supported phone, it was purchased here more than 6 months ago: https://goodbyebigtech.nl/collections/nieuwe-telefoons