[Okta Verify] Failed to register for Push Authent
- /e/ version: e-0.7-n-2019122535327-dev-serranoltexx
- Device model: serranoltexx
- When it started to occur: at first try
- Reproducible with the last /e/ version: using the last version
- Reproducible with LineageOS: did not try
Summary
Okta Verify
application fails to authenticate through QRCode scanning.
/!\ Failed to register for Push Authent
message is displayed.
-
The device is unusable -
The bug is the source of a data loss or a big waste of time -
The bug concerns a third-party application -
The bug concerns security -
The bug concerns privacy
The problem
- Install
Okta Verify
- Run
Okta Verify
- Scan an authentication QR Code
What is the current behavior?
/!\ Failed to register for Push Authent
message is displayed.
What is the expected correct behavior?
The authentication should run fine.
Technical informations
https://zerobin.net/?f6372b8ef0345541#lcOibxj/2wnJx4LFI7p4/nh4AlphzMxnn4rNq3eFO6w=
The interesting part being here:
793 29806 D GmsMeasureBrokerSvc: bound by: GetServiceRequest{serviceId=MEASUREMENT, gmsVersion=12451000, packageName='com.okta.android.auth', extras=Bundle[{}]}
516 4516 I EnrollmentActivity: Received scanner result
516 4516 I EnrollmentActivity: Analyzing QR scanner results
516 4516 I URIResult: QRCode contains valid API registration data
516 4516 I EnrollmentActivity: Waiting for enrollment callback
793 29808 D GmsMeasureSvcImpl: onTransact [unknown]: 10, android.os.Parcel@9d6505d, 16
793 29806 D GmsMeasureSvcImpl: onTransact [unknown]: 10, android.os.Parcel@1aabdd2, 16
602 661 D Sensors : LightSensor readEvents x = 10.000000, raw = 10
516 4665 I GcmIntentService: Registering device with server
793 29793 D GmsGcmRegisterSvc: onBind: Intent { act=com.google.android.c2dm.intent.REGISTER pkg=com.google.android.gms }
516 4516 W RegistrationProcessor: Token retrieval failed.
516 4516 W RegistrationProcessor: Error: SERVICE_NOT_AVAILABLE
516 4665 E RegistrationProcessor: Error registering device with FCM, no registration id received
Tried with/without Privacy Guard, and also on a Guest account: same result.
Relevant screenshots
Okta won't allow screenshot application to work fine.
A black screenshot is generated.
But basically, you get to the Okta verify
home screen, with a "redish" alert ribbon on the bottom indicating
/!\ Failed to register for Push Authent
.
Solutions
None yet.
Possible fixes
It might be linked to the application trying to launch a service that fails.