Donate to e Foundation | Murena handsets with /e/OS | Own a part of Murena! Learn more

Skip to content

[GS290] Unable to send SMS with Bouygues carrier

  • /e/ version:
  • Device model(s):
  • Developer mode enabled: yes/no
  • Device rooted: yes/no
  • Trackers blocker enabled: yes/no

Summary

SMS not sent nor receive with Bouygues carrier

The problem

Steps to reproduce

Send a SMS with Bouygues as carrier.

What is the current behavior?

No SMS sent.

What is the expected correct behavior?

SMS sent.

Technical informations

Relevant logs (adb logcat)

Relevant screenshots

Solutions

Workaround

  • Disable Settings > Network & Internet > SIMs > VoLTE && Settings > Network & Internet > SIMs > WiFi Calling

SMS works when not using VoLTE / VoWiFi

Possible fixes

/cc @squads/devices-squad @jonathanklee @nicofonk

Edited by Rohit Sekhar