Pictures saved to phone gallery are not synced with murena.io
- /e/ version: 1.13
- Device model(s): star2lte
- Developer mode enabled: yes
- Device rooted: no
- Trackers blocker enabled: irrelevant
Summary
When I save a picture from a text message to the phone gallery, the picture isn't synced with my murena.io account
The problem
Steps to reproduce
Receive a text message with a picture, save the picture to the Gallery, sync your murena.io account. The picture can't be located at murena.io, neither in photos, neither in files.
What is the current behavior?
The saved picture isn't visible in photos on murena.io. On the phone, the picture is located under /storage/emulated/0/Message/Media/filename
Apparently, based on this documentation, the Media folder is not synced with murena.io
What is the expected correct behavior?
The picture should be synced at murena.io
TBD: either in the main gallery, either under a new folder called 'Messages' to help the user understand the origin of the pic.
Technical informations
Relevant logs (adb logcat
)
Relevant screenshots
Solutions
Workaround
On the phone, move the picture from the Media folder to the Picture or Photo folder (NOT CUSTOMER FRIENDLY AT ALL)
Possible fixes
FIY @aude.m @rhunault