Nationwide Banking app(co.uk.Nationwide.Mobile): will not load anymore
- /e/ version:1.8.1-s
- Device model(s): Fairphone 4
- Device rooted: no
Summary
UK based Banking app Nationwide (co.uk.Nationwide.Mobile) will not get passed loading screen, on previous OS version it was working perfectly after update to 1.8.1-s it will not load
The problem
Steps to reproduce
install Nationwide app on latest OS version and try loading
What is the current behavior?
it doesnt get passed loading screen
What is the expected correct behavior?
it loads to login screen
Technical informations
Relevant logs (adb logcat)
--------- beginning of main
02-21 12:04:22.927 7677 7677 E tionwide.Mobil: Not starting debugger since process cannot load the jdwp agent.
02-21 12:04:22.928 7677 7677 D ProcessState: Binder ioctl to enable oneway spam detection failed: Invalid argument
02-21 12:04:22.938 7677 7677 D CompatibilityChangeReporter: Compat change id reported: 171979766; UID 10162; state: ENABLED
02-21 12:04:22.950 7677 7677 V GraphicsEnvironment: ANGLE Developer option for 'co.uk.Nationwide.Mobile' set to: 'default'
02-21 12:04:22.951 7677 7677 V GraphicsEnvironment: ANGLE GameManagerService for co.uk.Nationwide.Mobile: false
02-21 12:04:22.951 7677 7677 V GraphicsEnvironment: App is not on the allowlist for updatable production driver.
02-21 12:04:22.951 7677 7677 D NetworkSecurityConfig: No Network Security Config specified, using platform default
02-21 12:04:22.951 7677 7677 D NetworkSecurityConfig: No Network Security Config specified, using platform default
02-21 12:04:22.988 7677 9502 D ApplicationLoaders: Returning zygote-cached class loader: /system/framework/android.test.base.jar
02-21 12:04:23.021 7677 9522 I FA : App measurement initialized, version: 73000
02-21 12:04:23.021 7677 9522 I FA : To enable debug logging run: adb shell setprop log.tag.FA VERBOSE
02-21 12:04:23.021 7677 9522 I FA : To enable faster debug mode event logging run:
02-21 12:04:23.021 7677 9522 I FA : adb shell setprop debug.firebase.analytics.app co.uk.Nationwide.Mobile
02-21 12:04:23.041 7677 9522 I FA : Tag Manager is not found and thus will not be used
02-21 12:04:23.129 7677 7677 W tionwide.Mobil: Accessing hidden field Ljava/util/Collections$SynchronizedCollection;->mutex:Ljava/lang/Object; (max-target-o, reflection, denied)
02-21 12:04:23.129 7677 7677 W tionwide.Mobil: Accessing hidden method Ljava/util/Collections$SynchronizedSet;-><init>(Ljava/util/Set;Ljava/lang/Object;)V (max-target-o, reflection, denied)
02-21 12:04:23.129 7677 7677 W tionwide.Mobil: Accessing hidden method Ljava/util/Collections$SynchronizedCollection;-><init>(Ljava/util/Collection;Ljava/lang/Object;)V (max-target-o, reflection, denied)
02-21 12:04:23.236 7677 7677 D CompatibilityChangeReporter: Compat change id reported: 160794467; UID 10162; state: ENABLED
02-21 12:04:23.260 7677 9544 I AdrenoGLES-0: QUALCOMM build : 3c44ec2e9d, I9dd863ea0e
02-21 12:04:23.260 7677 9544 I AdrenoGLES-0: Build Date : 10/07/20
02-21 12:04:23.260 7677 9544 I AdrenoGLES-0: OpenGL ES Shader Compiler Version: EV031.32.02.04
02-21 12:04:23.260 7677 9544 I AdrenoGLES-0: Local Branch :
02-21 12:04:23.260 7677 9544 I AdrenoGLES-0: Remote Branch : refs/tags/AU_LINUX_ANDROID_LA.UM.9.12.10.00.00.582.274
02-21 12:04:23.260 7677 9544 I AdrenoGLES-0: Remote Branch : NONE
02-21 12:04:23.260 7677 9544 I AdrenoGLES-0: Reconstruct Branch : NOTHING
02-21 12:04:23.260 7677 9544 I AdrenoGLES-0: Build Config : S P 10.0.5 AArch64
02-21 12:04:23.260 7677 9544 I AdrenoGLES-0: Driver Path : /vendor/lib64/egl/libGLESv2_adreno.so
02-21 12:04:23.261 7677 9544 D hw-ProcessState: Binder ioctl to enable oneway spam detection failed: Invalid argument
02-21 12:04:23.264 7677 9544 I AdrenoGLES-0: PFP: 0x016dd091, ME: 0x00000000
02-21 12:04:23.275 7677 9544 D hw-ProcessState: Binder ioctl to enable oneway spam detection failed: Invalid argument
02-21 12:04:23.279 7677 9544 I Gralloc4: Adding additional valid usage bits: 0x8202000
02-21 12:04:23.361 7677 9493 I OpenGLRenderer: Davey! duration=9223370536894ms; Flags=0, FrameTimelineVsyncId=137409, IntendedVsync=1499960515831, Vsync=1500016071386, InputEventId=0, HandleInputStart=1500021989270, AnimationStart=1500021990572, PerformTraversalsStart=1500022057812, DrawStart=1500023567499, FrameDeadline=1499988849164, FrameInterval=1500021987447, FrameStartTime=11111111, SyncQueued=1500023760104, SyncStart=1500023853281, IssueDrawCommandsStart=1500023905416, SwapBuffers=1500054088906, FrameCompleted=9223372036854775807, DequeueBufferDuration=11718, QueueBufferDuration=726459, GpuCompleted=9223372036854775807, SwapBuffersCompleted=1500055009947, DisplayPresentTime=-3551706091344708914,
02-21 12:04:23.363 7677 7677 I WebViewFactory: Loading com.android.webview version 108.0.5359.156 (code 535915634)
02-21 12:04:23.365 7677 7677 W tionwide.Mobil: Entry not found
02-21 12:04:23.365 7677 7677 D nativeloader: classloader namespace configured for unbundled product apk. library_path=/product/app/BrowserWebView/lib/arm64:/product/app/BrowserWebView/BrowserWebView.apk!/lib/arm64-v8a:/product/app/TrichromeLibrary/TrichromeLibrary.apk!/lib/arm64-v8a:/product/lib64:/system/product/lib64
02-21 12:04:23.368 7677 7677 D nativeloader: classloader namespace configured for unbundled product apk. library_path=/product/app/BrowserWebView/lib/arm64:/product/app/BrowserWebView/BrowserWebView.apk!/lib/arm64-v8a:/product/app/TrichromeLibrary/TrichromeLibrary.apk!/lib/arm64-v8a:/product/lib64:/system/product/lib64
02-21 12:04:23.385 7677 9493 I OpenGLRenderer: Davey! duration=9223370536800ms; Flags=0, FrameTimelineVsyncId=137427, IntendedVsync=1500027166217, Vsync=1500027166217, InputEventId=0, HandleInputStart=1500027886926, AnimationStart=1500027889270, PerformTraversalsStart=1500028045312, DrawStart=1500028100312, FrameDeadline=1500055499550, FrameInterval=1500027883489, FrameStartTime=11111111, SyncQueued=1500028160885, SyncStart=1500055028333, IssueDrawCommandsStart=1500055065208, SwapBuffers=1500055508906, FrameCompleted=9223372036854775807, DequeueBufferDuration=7552, QueueBufferDuration=4064167, GpuCompleted=9223372036854775807, SwapBuffersCompleted=1500059800572, DisplayPresentTime=53353671505273221,
02-21 12:04:23.386 7677 7677 I cr_WVCFactoryProvider: Loaded version=108.0.5359.156 minSdkVersion=29 isBundle=false multiprocess=true packageId=2
02-21 12:04:23.395 7677 7677 I cr_LibraryLoader: Successfully loaded native library
02-21 12:04:23.395 7677 7677 I cr_CachingUmaRecorder: Flushed 9 samples from 9 histograms.
02-21 12:04:23.453 7677 7677 D CompatibilityChangeReporter: Compat change id reported: 171228096; UID 10162; state: ENABLED
02-21 12:04:23.498 7677 9573 W cr_media: BLUETOOTH_CONNECT permission is missing.
02-21 12:04:23.499 7677 9573 W cr_media: registerBluetoothIntentsIfNeeded: Requires BLUETOOTH permission
02-21 12:04:23.538 7677 9497 W tionwide.Mobil: Long monitor contention with owner TAG (9504) at com.google.android.gms.tasks.Task com.google.firebase.messaging.e.b(java.lang.String, com.google.firebase.messaging.e$a)(RequestDeduplicator.java:77) waiters=0 in com.google.android.gms.tasks.Task com.google.firebase.messaging.e.b(java.lang.String, com.google.firebase.messaging.e$a) for 305ms
02-21 12:04:24.616 7677 7677 I Choreographer: Skipped 82 frames! The application may be doing too much work on its main thread.
02-21 12:04:24.624 7677 9493 I OpenGLRenderer: Davey! duration=9223370536449ms; Flags=0, FrameTimelineVsyncId=137523, IntendedVsync=1500404945071, Vsync=1501316056173, InputEventId=0, HandleInputStart=1501319920832, AnimationStart=1501319922603, PerformTraversalsStart=1501320081666, DrawStart=1501320115468, FrameDeadline=1500433278404, FrameInterval=1501319834634, FrameStartTime=11111111, SyncQueued=1501320147863, SyncStart=1501320280936, IssueDrawCommandsStart=1501320314634, SwapBuffers=1501320835520, FrameCompleted=9223372036854775807, DequeueBufferDuration=14896, QueueBufferDuration=466354, GpuCompleted=9223372036854775807, SwapBuffersCompleted=1501321620155, DisplayPresentTime=0,
02-21 12:04:25.002 7677 7677 W FinalizerDaemon: type=1400 audit(0.0:124): avc: denied { getopt } for path="/dev/socket/usap_pool_primary" scontext=u:r:untrusted_app:s0:c162,c256,c512,c768 tcontext=u:r:zygote:s0 tclass=unix_stream_socket permissive=0 app=co.uk.Nationwide.Mobile
02-21 12:04:25.170 7677 7677 W DefaultDispatch: type=1400 audit(0.0:125): avc: denied { search } for name="net" dev="sysfs" ino=47417 scontext=u:r:untrusted_app:s0:c162,c256,c512,c768 tcontext=u:object_r:sysfs_net:s0 tclass=dir permissive=0 app=co.uk.Nationwide.Mobile
02-21 12:04:25.204 7677 9512 I DrmHal : found instance=clearkey version=android.hardware.drm@1.4::IDrmFactory
02-21 12:04:25.204 7677 9512 I DrmHal : found instance=wfdhdcp version=android.hardware.drm@1.3::IDrmFactory
02-21 12:04:25.204 7677 9512 I DrmHal : found instance=widevine version=android.hardware.drm@1.3::IDrmFactory
02-21 12:04:25.382 7677 7677 W DefaultDispatch: type=1400 audit(0.0:128): avc: denied { search } for name="net" dev="sysfs" ino=47417 scontext=u:r:untrusted_app:s0:c162,c256,c512,c768 tcontext=u:object_r:sysfs_net:s0 tclass=dir permissive=0 app=co.uk.Nationwide.Mobile
02-21 12:04:25.458 7677 9648 I OpenGLRenderer: Davey! duration=9223370534749ms; Flags=0, FrameTimelineVsyncId=137836, IntendedVsync=1502104891238, Vsync=1502104891238, InputEventId=0, HandleInputStart=1502105205207, AnimationStart=1502105206613, PerformTraversalsStart=1502105778905, DrawStart=1502129073853, FrameDeadline=1502122113460, FrameInterval=1502105203228, FrameStartTime=11111111, SyncQueued=1502133807655, SyncStart=1502133888957, IssueDrawCommandsStart=1502133986196, SwapBuffers=1502153579374, FrameCompleted=9223372036854775807, DequeueBufferDuration=14687, QueueBufferDuration=860521, GpuCompleted=9223372036854775807, SwapBuffersCompleted=1502155583071, DisplayPresentTime=0,
02-21 12:04:28.618 7677 7677 W DefaultDispatch: type=1400 audit(0.0:136): avc: denied { search } for name="net" dev="sysfs" ino=47417 scontext=u:r:untrusted_app:s0:c162,c256,c512,c768 tcontext=u:object_r:sysfs_net:s0 tclass=dir permissive=0 app=co.uk.Nationwide.Mobile
02-21 12:04:29.135 7677 9678 I OpenGLRenderer: Davey! duration=9223370531061ms; Flags=1, FrameTimelineVsyncId=138495, IntendedVsync=1505793626166, Vsync=1505804737277, InputEventId=0, HandleInputStart=1505808069685, AnimationStart=1505808070622, PerformTraversalsStart=1505808210101, DrawStart=1505817885258, FrameDeadline=1505810848388, FrameInterval=1505808067862, FrameStartTime=11111111, SyncQueued=1505818493435, SyncStart=1505818552289, IssueDrawCommandsStart=1505818597445, SwapBuffers=1505831543487, FrameCompleted=9223372036854775807, DequeueBufferDuration=479532, QueueBufferDuration=697865, GpuCompleted=9223372036854775807, SwapBuffersCompleted=1505832518591, DisplayPresentTime=0,
02-21 12:04:39.090 7677 7677 W DefaultDispatch: type=1400 audit(0.0:138): avc: denied { search } for name="net" dev="sysfs" ino=47417 scontext=u:r:untrusted_app:s0:c162,c256,c512,c768 tcontext=u:object_r:sysfs_net:s0 tclass=dir permissive=0 app=co.uk.Nationwide.Mobile
02-21 12:05:36.712 7677 9490 W System : A resource failed to call release.
02-21 12:05:36.723 7677 9490 W System : A resource failed to call close. Relevant screenshots
Click to expand
Solutions
Workaround
use website version
Possible fixes
Edited by Nicolas Gelot