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BankID(com.bankid.bus): app doesn't allow complete account creation

  • Third party app iconicon
  • /e/ version: 1.4
  • Device model(s): FP4
  • Device rooted: no

Summary

The BankID app (com.bankid.bus) stops during the account creation when trying to take a picture to confirm ID

The problem

Steps to reproduce

  • Install BankID app from App Lounge
  • Apply for new BankID
  • Up comes a QR-code that I should scan with my new phone
  • Next step is take a photo of my passport by pressing "take photo of passport" button

What is the current behavior?

The app stops when prompted to take a picture of the passport to prove ID. Translated copy: "Error, could not start text recognition. The error may be caused by Google Play-services not yet ready with downloading the necessary files. Please try later."

What is the expected correct behavior?

The app should take the picture with no issues.

Technical informations

Relevant logs (adb logcat)

Relevant screenshots

Solutions

Workaround

Possible fixes

Edited by Nicolas Gelot