BankID(com.bankid.bus): app doesn't allow complete account creation
- /e/ version: 1.4
- Device model(s): FP4
- Device rooted: no
Summary
The BankID app (com.bankid.bus) stops during the account creation when trying to take a picture to confirm ID
The problem
Steps to reproduce
- Install BankID app from App Lounge
- Apply for new BankID
- Up comes a QR-code that I should scan with my new phone
- Next step is take a photo of my passport by pressing "take photo of passport" button
What is the current behavior?
The app stops when prompted to take a picture of the passport to prove ID. Translated copy: "Error, could not start text recognition. The error may be caused by Google Play-services not yet ready with downloading the necessary files. Please try later."
What is the expected correct behavior?
The app should take the picture with no issues.
Technical informations
Relevant logs (adb logcat
)
Relevant screenshots
Solutions
Workaround
Possible fixes
Edited by Nicolas Gelot