Donate to e Foundation | Murena handsets with /e/OS | Own a part of Murena! Learn more

Skip to content

Daily random freezes / shutdowns on Zenfone 6 ZS630KL IO1WD

  • /e/ version: 1.4
  • Device model(s): ZS630KL
  • Device rooted: No

Summary

Fone freezes up 1-3 time a day

Which is a shame, i bought the fone because it said 0 issues. And now i'm hooked on e :-(

The problem

Normal usage should not include phone freezing

Steps to reproduce

Have not found a way to reproduce the freeze. Sometimes after call, sometimes just at miday?

What is the current behavior?

sometimes

  • fone stops with current ui, but is unresponsive
  • sometimes show bouncy e with dot

Only way to get out of either is to shutdown with volume-up and power (ie does not respond to normal power button press)

What is the expected correct behaviour?

No feezes

Technical informations

Relevant logs (adb logcat)

Just got an app and crazy big log. I reset and add after next crash. Anything i am looking for?

Solutions

Workaround

none

Possible fixes

no idea

Edited by Torsten