Unsupported app! In App Lounge (TCL E-Ticket)
- /e/ version: 1.2-20220726206059, Android 11
- Device model(s): FP4
- Device rooted: no
Summary
Unable to find the application TCL E-Ticket in App Lounge, when typing its name in the search section. By going on the App website, the link to download the application redirect me to the App page of the app, in the App Lounge. In the app page : 1/ N/A instead of the install button 2/ error message : "**Unsupported App!** The app TCL E-Ticket is currently unsupported. This can be because the app is not yet widely released, or there is some other error"The problem
Steps to reproduce
1. Go to https://www.tcl.fr/tcl-e-ticket 2. Click on red button "Download the app" 3. Select the App Lounge installer 4. Click on N/AWhat is the current behavior?
The message error "**Unsupported App!** The app TCL E-Ticket is currently unsupported. This can be because the app is not yet widely released, or there is some other error" is displayed on the screen.What is the expected correct behavior?
1. The App visible when searching for it in App Lounge 2. Install button instead of N/A 3. No error messageTechnical informations
Relevant logs (adb logcat)
[bugreport-FP4eea-RQ3A.211001.001-2022-08-21-09-15-09.zip](/uploads/220a2d44a7de80097008cfe6ca2a8d33/bugreport-FP4eea-RQ3A.211001.001-2022-08-21-09-15-09.zip)bugreport-FP4eea-RQ3A.211001.001-2022-08-21-09-15-09.zip Relevant screenshots
Solutions
Workaround
Possible fixes
As suggested by @tcecyk in the e.foundation community : Unsupported app ! in App Lounge As another user is able to download the app (maybe with a previous App Lounge version), and the code of the App Lounge has been recently modified in Issue 178:Show alert dialogue for unsupported apps for similar issue, this issue might happend because ``` isUnFiltered() ``` is tripping up on the App. For further details, see the post of @tcecyk on the link above to the e.foundation community.Click to expand
Checklist
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Test plan