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Issue created by Rich Lusk@ToughDBlue

OnePlus 7T - Camera freezes when taking pictures and picture quality is not good

  • /e/ version: 1.0-20220526188878
  • Device model(s): OnePlus 7T (hotdogb)
  • Device rooted: No

Summary

When using the camera app to take pictures the app freezes after tapping the button to take the picture. If a picture is successfully taken the picture quality is not good.

The problem

Steps to reproduce

Open the camera app and tap the button to take a picture.

What is the current behavior?

When taking a picture the camera app will freeze after taking a picture. Issue occurs about 8 times out of 10. If taking the picture is successful the picture quality is not good and definitely not as good as when it was taken using the OnePlus Oxygen OS.

What is the expected correct behavior?

The camera app should not freeze after taking a picture and the picture should be taken successfully. Picture quality should be as good as if it was taken using OnePlus Oxygen OS.

Technical informations

Relevant logs (adb logcat)

N/A

Relevant screenshots

N/A

Solutions

Workaround

Sometimes restarting the phone will allow it take pictures again. Picture quality is still not good though. Also, went to the XDA Forums and got a GCAM app from the Google Camera Port Hub. This app does not freeze but picture quality again is not good.

Possible fixes

Maybe there is an issue with the current camera software since GCAM app works?? Unknown how to fix bad picture quality issues.