myPayLife(at.paylife.sesam): app sees device as rooted
- /e/ version: /e/OS 1.0-20220526188860
- Device model(s): FP4
- Device rooted: no
Summary
MyPayLife app sees FP4 V1 as rooted
The problem
Steps to reproduce
- install the MyPayLife App 3.4.24
- Following instructions to setup 3D Secure (see https://www.paylife.at/linkableblob/paylife/477676/944dab9eb1c71d86eb451fd0da96a625/3ds-registrierung-how-to-data.pdf)
What is the current behavior?
after entering the App Code the app stops the process and declares the phone is rooted:
Error during registration for the 3D Secure procedure
The registration could not be carried out for security reasons because your mobile device is rooted. The changes were not applied.
What is the expected correct behavior?
the process should go all the way and enable 3DS registration
Technical informations
Helpdesk 997193 Helpdesk 9910056
Relevant logs (adb logcat
)
Relevant screenshots
Solutions
Workaround
Possible fixes