myPayLife(at.paylife.sesam): app sees device as rooted

• Third party app icon

  
• /e/ version: /e/OS 1.0-20220526188860
• Device model(s): FP4
• Device rooted: no

Summary

MyPayLife app sees FP4 V1 as rooted

The problem

Steps to reproduce

• install the MyPayLife App 3.4.24
• Following instructions to setup 3D Secure (see https://www.paylife.at/linkableblob/paylife/477676/944dab9eb1c71d86eb451fd0da96a625/3ds-registrierung-how-to-data.pdf)

What is the current behavior?

after entering the App Code the app stops the process and declares the phone is rooted:

Error during registration for the 3D Secure procedure

The registration could not be carried out for security reasons because your mobile device is rooted. The changes were not applied.

What is the expected correct behavior?

the process should go all the way and enable 3DS registration

Technical informations

Helpdesk 997193 Helpdesk 9910056

Relevant logs (adb logcat)

Relevant screenshots

Solutions

Workaround

Possible fixes