Camera not working after 1.0 update
- /e/ version: 1.0
- Device model(s): Fairphone 3, Fairphone 3+
- Device rooted: no
Summary
Camera do not work, apps freeze, or the phone freezes when recording video on Fairphone after the update to 1.0
The problem
Steps to reproduce
Update to /e/ OS 1.0. Default Camera app, Telegram, Signal and QR & Barcode Scanner (com.example.barcodescanner) do not record videos. Restart do not help. The screen remains black, where the camera picture was supposed to be, but a small camera symbol shows up next to the WIFI Symbol. After that, even flashlight does not start. It can also cause phone to freezes/turns off
What is the current behavior?
Cannot record video
What is the expected correct behavior?
Should be able to record video
Technical informations
Relevant logs (adb logcat
)
Relevant screenshots
Solutions
Workaround
At some point, possibly after the phone freezes and a hard reset is done, the issue disappears, and the camera starts working.
Possible fixes
Checklist
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License -
Translations -
Documentation -
Test plan