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Can't install update

Summary

A user reported on that he can't install the last /e/ stable update on his /e/ refurbished smartphone

Steps to reproduce

  1. Get a Galaxy S9+ with the 20th August update
  2. Search for a new update
  3. Install the next one (from the 08th October)

NB: The user ran a factory reset of the device

What is the current behavior?

The update isn't installed.

What is the expected correct behavior?

The update should be installed

Relevant logs and/or screenshots

IMG_1903

Possible fixes