Visual voicemail does not work
- /e/ version: v1.0-rc.3
- Device model(s): starlte
- Device rooted: no
Summary
Visual voicemail not working anymore
The problem
Steps to reproduce
Install v1.0-rc.3 build
What is the current behavior?
The visual voicemail doesn't work anymore. It was working as expected until v1.0-beta.2
Carrier: Sosh (Orange) - France
What is the expected correct behavior?
Being able to get access to voicemail from dialer
Technical informations
Relevant logs (adb logcat)
05-17 15:04:41.075 14488 14488 I Dialer : MainBottomNavBarBottomNavTabListener.onVoicemailSelected - enter
05-17 15:04:41.076 14488 14488 I Dialer : MainBottomNavBarBottomNavTabListener.showFragment - enter
05-17 15:04:41.076 14488 14488 I Dialer : MainBottomNavBarBottomNavTabListener.showFragment - Not added yet: VisualVoicemailCallLogFragment{7da625b}
05-17 15:04:41.076 14488 14488 I Dialer : VisualVoicemailCallLogFragment.onVisible - enter
05-17 15:04:41.076 14488 14488 I Dialer : CallLogFragment.onPageSelected - enter
05-17 15:04:41.083 14488 14488 I Dialer : CallLogFragment.onCreate - enter
05-17 15:04:41.100 14488 14488 I Dialer : VoicemailAudioManager.VoicemailAudioManager - Initial audioState = [AudioState isMuted: false, route: EARPIECE, supportedRouteMask:
EARPIECE, SPEAKER, activeBluetoothDevice: [null], supportedBluetoothDevices: []]
05-17 15:04:41.102 14488 14488 I Dialer : DialerUiTaskFragment.create - creating new DialerUiTaskFragment for shareVoicemail
05-17 15:04:41.105 14488 14488 I Dialer : CallLogFragment.onActivityCreated - enter
05-17 15:04:41.107 14488 14488 W Dialer : CountryDetector.registerForLocationUpdates - no location permissions, not registering for location updates
05-17 15:04:41.158 14488 14488 I Dialer : DialerUiTaskFragment.create - creating new DialerUiTaskFragment for fetchVoicemailStatus
05-17 15:04:41.167 14488 14488 I Dialer : CallLogFragment.onStart - enter
05-17 15:04:41.168 14488 14488 I Dialer : CallLogFragment.onResume - enter
05-17 15:04:41.229 14488 14488 I Dialer : CallLogQueryHandler.fetchVoicemailStatus - fetching voicemail status
05-17 15:04:41.229 14488 14488 I Dialer : VisualVoicemailCallLogFragment.onVisible - enter
05-17 15:04:41.229 14488 14488 I Dialer : CallLogFragment.onPageSelected - enter
05-17 15:04:41.229 14488 14488 I Dialer : MainCallLogHost.enableFloatingButton - enabled: true
05-17 15:04:41.241 14488 14488 I Dialer : CallLogQueryHandler.fetchVoicemailStatus - fetching voicemail status
05-17 15:04:41.262 14488 14525 W Settings: Setting airplane_mode_on has moved from android.provider.Settings.System to android.provider.Settings.Global, returning read-only v
alue.
05-17 15:04:41.296 14488 14488 I Dialer : VisualVoicemailCallLogFragment.shouldAutoSync - auto-sync blocked due to VoicemailStatus[sourcePackage: com.android.dialer, type:vv
m_type_omtp, settingsUri: null, voicemailAccessUri: null, configurationState: 4, dataChannelState: 0, notificationChannelState: 0, quotaOccupied: -1, quotaTotal: -1, isAirpla
neMode: false]
05-17 15:04:41.302 14488 14488 W Settings: Setting airplane_mode_on has moved from android.provider.Settings.System to android.provider.Settings.Global, returning read-only v
alue.
05-17 15:04:41.328 14488 14488 I Dialer : VoicemailErrorManager.addServiceStateListener - adding listener for ComponentInfo{com.android.phone/com.android.services.telephony.
TelephonyConnectionService}, ***, UserHandle{0}
05-17 15:04:41.331 14488 14488 D CompatibilityChangeReporter: Compat change id reported: 147600208; UID 10150; state: ENABLED
05-17 15:04:41.337 14488 14488 I Dialer : VoicemailErrorAlert.updateStatus - 1 status
05-17 15:04:41.349 14488 14488 I Dialer : VoicemailClientImpl.isVoicemailTranscriptionAvailable - visual voicemail is not activated
05-17 15:04:41.363 14488 14488 I Dialer : VoicemailClientImpl.isVoicemailTranscriptionAvailable - visual voicemail is not activated
05-17 15:04:41.364 14488 14488 I Dialer : MainCallLogHost.enableFloatingButton - enabled: true
05-17 15:04:41.364 14488 14488 I Dialer : VoicemailErrorAlert.updateStatus - isModal: false, Impossible d'activer la messagerie vocale visuelle
05-17 15:04:41.394 14488 14488 I Dialer : CallLogQueryHandler.fetchVoicemailStatus - fetching voicemail status
05-17 15:04:41.414 14488 14488 W Settings: Setting airplane_mode_on has moved from android.provider.Settings.System to android.provider.Settings.Global, returning read-only v
alue.
05-17 15:04:41.446 14488 14488 I Dialer : VoicemailErrorAlert.updateStatus - 1 status
05-17 15:04:41.464 14488 14488 I Dialer : VoicemailClientImpl.isVoicemailTranscriptionAvailable - visual voicemail is not activated
05-17 15:04:41.485 14488 14488 I Dialer : VoicemailClientImpl.isVoicemailTranscriptionAvailable - visual voicemail is not activated
05-17 15:04:41.487 14488 14488 I Dialer : MainCallLogHost.enableFloatingButton - enabled: true
05-17 15:04:41.488 14488 14488 I Dialer : VoicemailErrorAlert.updateStatus - isModal: false, Impossible d'activer la messagerie vocale visuelle
05-17 15:05:41.554 14488 14488 I Dialer : VoicemailPlaybackPresenter.disableProximitySensor - proximity wake lock already released
05-17 15:05:41.556 14488 14488 I Dialer : CallLogFragment.onPause - enter
05-17 15:05:41.567 14488 14488 I Dialer : VisualVoicemailCallLogFragment.onNotVisible - enter
05-17 15:05:41.567 14488 14488 I Dialer : CallLogFragment.onPageUnselected - enter
05-17 15:05:41.572 14488 14488 I Dialer : VisualVoicemailCallLogFragment.onNotVisible - clearing all new voicemails
05-17 15:05:41.573 14488 14488 I Dialer : CallLogNotificationsService.markAllNewVoicemailsAsOld - enter
05-17 15:05:41.590 14488 14488 I Dialer : MainSearchController.onActivityPause - enter
05-17 15:05:41.598 14488 14543 I Dialer : CallLogNotificationsService.onHandleIntent - action: com.android.dialer.calllog.ACTION_MARK_ALL_NEW_VOICEMAILS_AS_OLD
05-17 15:05:41.600 14488 14543 I Dialer : VisualVoicemailNotifier.cancelAllVoicemailNotifications - enter
05-17 15:05:41.601 14488 14488 I Dialer : CallLogFragment.onStop - enter
05-17 15:05:41.604 14488 14488 I Dialer : CallLogAdapter.onSaveInstanceState - saved: 0, selectedItemsSize:0
05-17 15:05:41.609 14488 14488 I Dialer : VoicemailNotificationJobService.scheduleJob - job canceled Relevant screenshots
Solutions
Workaround
Possible fixes
Checklist
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License -
Translations -
Documentation -
Test plan
/cc @nicofonk
Edited by Nicolas Gelot