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Cannot add Google account to microG on fresh install

  • /e/ version: 0.22-r-20220307169166-stable-emerald
  • Device model(s): Teracube 2e
  • Device rooted: ? (brand new Murena Teracube 2e)

Summary

Cannot add Google account to microG; "There was a problem communicating with Google servers."

The problem

Steps to reproduce

  1. Go to Settings > System > Advanced > MicroG > Account (Add Google Account)
  2. tap "Sign In" button
  3. input e-mail > tap "Next" button
  4. input password > tap "Next" button
  5. tap "I agree" button (legal terms/policies)

What is the current behavior?

"Sorry... There was a problem communicating with Google servers. Try again later."

What is the expected correct behavior?

Successfully added Google account to microG.

Technical informations

Relevant logs (adb logcat)

I don't know where to get these logs. See my reply below for logs.

Relevant screenshots

Screenshot_20220331-132738_microG_Services_Core

Solutions

What I tried

  • Brand new Murena Teracube 2e purchased straight from /e/ store.
  • Never installed a SIM or MicroSD card.
  • Just changed a few Android settings and created an /e/ account and updated /e/ OS.
  • In microG I tried to turn off the three settings (Device Registration, Cloud Messaging, SafetyNet).
  • MicroG Self-Check has all boxes properly ticked.
  • I also tried to Disable MicroG in Android Apps, and also to clear its Storage&Cache data.
  • When I re-try to add my Google account after that MicroG data cleaning, I also get a notification in my Google account that I logged into a new device, as if it had worked: "A new sign-in on Teracube 2e. We noticed a new sign-in to your Google Account on a Teracube 2e device. If this was you, you don’t need to do anything. If not, we’ll help you secure your account."

Workaround

None?

Possible fixes

No idea?

Edited by Florent Bouchy