Donate to e Foundation | Murena handsets with /e/OS | Own a part of Murena! Learn more

Skip to content

/e/ Phone - Phone Services: Phone not allowed

After placing a call (and also seemingly randomly without placing a call) I get a notification that says “Phone Services: Phone not allowed”. When this happens, I can’t place or receive calls. Placing a call gives the message “Mobile network unavailable”. Manually choosing a mobile network in the settings does not help. Turning airplane mode on and off or restarting the phone fixes the issue until the next call.

This happens on a refurbished Galaxy S9 bought from /e/

  • Model: SM-G960F
  • Build number: lineage-starlte-userdebug 8.1.0 OPM7.181205.001 7c9b0bbe1c dev-keys

A log file is attached from where I place a call and subsequently get the notification. logcat.txt

Edited by Stian