APN settings vanishes and cant be set -> No mobile data, no MMS
- /e/ version: q, (Edit: to be specific: Manually installed from https://images.ecloud.global/stable/FP3/IMG-e-0.17-q-20210615117215-stable-FP3.zip - and sha256sum checked.)
- Device model(s): FP3
- Device rooted: no
APN settings vanishes after update or reboot, and for some users it can not get set again.
This results in user having no mobile data connection (internet, MMS)
Checking in settings under Network and Internet > Mobile network > Advanced > APN, there is no APN configured.
Sometimes it works to click the three dots up right and select to reset defaults, and APN appears. This worked for me and at least one other user.
But after a failed update of /e/ APN was aging gone, and for me reset defaults no longer populate APN.
This happens for a few users - at least two of us in this thread: See i.e https://community.e.foundation/t/solved-losing-network-connection-after-update/29622/10
My story: On my FP3 i have been using a development version of /e/ since september 2020, and it have been working great. But after i reinstalled to official /e/ a couple weeks ago i had no mobile connection. After a while i found APN was clear, and reset it, and it worked for a couple days until i let it OTA update, and failed, so i selected to restore to other slot. Now APN is gone again, and what is worse, is they do not appear if i reset to defaults.
The APN settings page is just blank, with a greyed tiny text saying that the settings are not accessible for this user. Well I am the only user... Anyway clicking the (+), i get to enter settings for a new APN, and clicking th ethrre dots i can select save. No visible error message, but there did not appear a APN as result.