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Mail app doesn't use configured ringtones and LED colors

  • /e/ version: 0.13-2020121490323 on Android 10, was also a case on the younger 0.11 on Android 9, older 0.11 releases did still work
  • Device model(s): FP3

Summary

The mail app doesn't use the configured ringtones and LED colors.

The problem

The mail app allows to configure different ringtones and LED colors for every single mail account. As I understand it they should be used for notification when a new message is received. But this does not happen. The mail app takes always the standard ringtone (the same which is used by many other apps, especially by the SMS app and messengers). And the LED color is always blue.

Steps to reproduce

  • configure different mail accounts, I have three
  • give the mail accounts different ringtones and different LED colors
  • receive mail

What is the current behavior?

see "The problem"

What is the expected correct behavior?

I want to distinguish received messages in different mail accounts by their different ringtones and different LED colors. That has a meaning. Your reaction can depend on that.

Technical informations

Relevant logs (adb logcat)

Relevant screenshots

Solutions

Workaround

Possible fixes

Edited by T.M.