Easy Installer stuck in the "Start the device in Fastboot mode" step on Windows
- Easy Installer version: v0.11.1-beta
- Device model(s): FP3
- Machine: Windows 10, latest version
The Easy Installer asks to reboot the device into Fastboot mode, but once it's done the Easy Installer doesn't move on to the next step. Multiple users reported this issue.
Steps to reproduce
Not everyone is impacting (so many Windows configurations). But just try the Easy Installer on Windows with a FP3 or FP3+.
What is the current behavior?
In the "Start the device in Fastboot mode" step (see screenshot), Windows doesn't detect the bootloader of the FP3 because a driver is missing.
The FP3 stays in the main screen of the fastboot mode, with the green "START".
What is the expected correct behavior?
The Easy Installer should detect the bootloader and display the next step.
And the FP3 should also move on to the next step, which is display the screen where we can unlock the bootloader.
Relevant logs (
I made a HOWTO to solve this issue : https://community.e.foundation/t/howto-easy-installer-for-windows-stuck-after-booting-the-fairphone-in-fastboot-mode/24914
As soon as the driver is installed, the Easy Installer moves to the next step, and the Fairphone also displays the screen where we can unlock the bootloader.
The Easy Installer should install the driver if not automatically done by Windows.