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Latest version ProtonVPN does not install

  • /e/ version: 0.11-2020082870302
  • Device model: Fairphone3
  • When it started to occur: 10 Sep 2020
  • Reproducible with the last /e/ version:
  • Reproducible with LineageOS:

Summary

After downloading the latest version of the ProtonVPN app from the Proton website (version 2.3.12.0), I tried to install it. Alas, no success: at about three quarters of the installation process I get an error message stating 'App not installed' (while the previous version 2.2.3 was installed without any problem the day before).

  • The device is unusable
  • The bug is the source of a data loss or a big waste of time
  • The bug concerns a third-party application
  • The bug concerns security
  • The bug concerns privacy

The problem

Steps to reproduce By downloading and installing installing ProtonVPN-2.3.12.0.apk from https://github.com/ProtonVPN/android-app/releases

What is the current behavior? An error message appears stating App not installed

What is the expected correct behavior? Upgrading to new version of the app

Technical informations

Relevant logs (adb logcat)

Not sure about what part of the log to provide. Please conact me.

Relevant screenshots See attachedScreenshot_20200910-125550_Package_installer

Solutions

Workaround

Possible fixes

Edited by Friso Spinhoven