On-screen navigation bar not available on Motorola Moto Z2 Play - "albus"

• /e/ version: 0.9-o-2020062560254, e-0.10-o-2020080666690 AND e-0.11-o-2020082870470
• Device model: Motorola Moto Z2 Play - "albus"
• When it started to occur: Right after first installation of /e/ OS
• Reproducible with the last /e/ version: Yes
• Reproducible with LineageOS: N/A

Summary

The on-screen navigation bar is not available on Motorola Moto Z2 Play - "albus". Also, the option to enable the on-screen navigation bar is not available in the phone settings.

• The device is unusable
• The bug is the source of a data loss or a big waste of time
• The bug concerns a third-party application
• The bug concerns security
• The bug concerns privacy

The problem

Steps to reproduce

Simply startup the phone.

What is the current behavior?

The on-screen navigation bar is not available, neither on the home screen nor in any app. Also, the option to enable the on-screen navigation bar is not available in the phone settings.

What is the expected correct behavior?

Show the on-screen navigation bar on the home screen and across all apps.

Technical informations

Relevant logs (adb logcat)

Relevant screenshots

Solutions

Workaround

Possible fixes