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  • #1480

Closed
Open
Opened Jun 28, 2020 by Christophe Roux@yff💬1 of 5 tasks completed1/5 tasks

"CUSTOMER REVIEW" in esolution.shop about "/e/ OS Fairphone3" is a broken link

  • /e/ version: not applicable
  • Device model: FairPhone 3
  • When it started to occur: use esolutions.shop for grabbing data about hardware
  • Reproducible with the last /e/ version: not applicable
  • Reproducible with LineageOS: not applicable

Summary

When using https://esolutions.shop/, selecting the hardware "Fairphone 3", then the link "CUSTOMER REVIEW" is a broken link .

  • The device is unusable
  • The bug is the source of a data loss or a big waste of time
  • The bug concerns a third-party application
  • The bug concerns security
  • The bug concerns privacy

The problem

Steps to reproduce

open https://e.foundation/?lang=fr in your browser.

(I am a french user, you can use "lang=en" if your language is English)

click on "buy a /e/ smartphone".

Select "learn more" besides "Fairphone 3" photo.

Select "Customer Review" aside of "IN THE BOX" and "SPECIFICATION".

Nothing happens.

What is the current behavior?

Nothing happens. The link is broken.

What is the expected correct behavior?

Propose and collect customer reviews.

Technical informations

Relevant logs (adb logcat)

URL: 
https://esolutions.shop/shop/e-os-fairphone-3/#faq
link entitled "CUSTOMER REVIEW" is a broken link.

Relevant screenshots

Solutions

Workaround

Create a default page for "Not available for this product" or

"Not available yet on this website" or

"No Customer Review disponible for this product. Would you like to provide yours?".

Possible fixes

Propose a screen workflow for managing Customer Reviews.

Edited Jan 21, 2021 by Manoj Nair
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Reference: e/backlog#1480