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The "YEGO Mobility" app is not working at all

  • /e/ version: 0.8-2020041249483
  • Device model: a5y17lte
  • When it started to occur: always
  • Reproducible with the last /e/ version: yes
  • Reproducible with LineageOS: i don't konw

Summary

The YEGO Mobility app is not working at all. When i start it, the maps is very slow to update and at some point doesn't update at all. I can't log in to my account. I can't book any vehicule. when i click on one vehicule it doesn't do anything.

  • The device is unusable
  • The bug is the source of a data loss or a big waste of time
  • The bug concerns a third party app
  • The bug concerns security
  • The bug concerns privacy

The problem

Steps to reproduce

Install the app and try to use it, create account, connect, navigate trought the map ...

What is the current behavior?

Not working at all, the log in process, the map, the booking...

What is the expected correct behavior?

to display the map correctly, to be able to book a scooter, to log into my account...

Technical informations

Relevant logs (adb logcat)

Here is the log file, i couldn't find how to properly paste the logs here.

logs

Solutions

Workaround

Possible fixes

Edited by Matthieu RGX